CHIEF OPERATIONS OFFICER (COO)

JOB TITLE : CHIEF OPERATIONS OFFICER (COO)
CONTRACT TYPE : 5 YEARS FIXED TERM CONTRACT
JOB GRADE : COMPETITIVE SALARY ALIGNED TO NHBRC SALARY GRADES
REPORTING TO : CHIEF EXECUTIVE OFFICER
LOCATION : CENTRAL OFFICE, SUNNINGHILL JHB

KEY DELIVERABLES
Reporting directly to the Chief Executive Officer, the Chief Operations Officer is responsible for operational systems and processes aligned with strategic goals, policies, and objectives approved by the Council. The COO is further responsible for overseeing the execution of the company’s business plans according to its business model.

The Individual will primarily be responsible for, but not limited to the following:
• Lead, manage and monitor the process of developing and implementing NHBRC strategic plans, and review and monitor annual business plans and where appropriate implement corrective actions to realize stakeholder value and NHBRC sustainability.
• Develop strategic plan from the overall business plan. Responsible for the organisation short, medium and long-term strategies for the fulfillment of business deliverables. Visualizes the future for the proper adaptation of long-term strategies.
• Managing and providing strategic leadership and oversight to assigned divisions across 9 provinces (Business Services/Customer Care, Technical Services, Corporate Services, Legal, Compliance & Enforcement, Policy Development, Social Transformation. etc.)
• Implementation and maintenance of the NHBRC’s operations procedures, reporting on the performance and initiating improvements for operations.
• Establish procedures for maintaining high standards of operations, effectiveness, reliability and safety.
• Direct, monitor and report on the identification of all major risks and development and implementation of mitigating action plans and a business continuity plan for disaster management to ensure the organisation’s sustainability and governance compliance. Adapts strategic change by adapting own strategy, making changes in the overall plans, work processes, staffing and project approaches to adapt to evolving business situations. Makes changes and actively seeks to influence strategy. Uses leading-edge technologies and processes to affect company plans and promote future client needs. Adapts tactics and industry know-how for effective Management process.
• Review and monitor that all procurement and contracts entered into meet all legislative and regulatory requirements and that competitive pricing is achieved.
• Establishes a strategic partnership with the customers for generation of customer-driven solutions and recommends change to effect customer satisfaction and add overall value to customer results.
• Acts as a custodian of organisational policy in relation to external parties and vendors.
• Fostering and implementation of any statutory governance to internal Housing Protection Measures Act.
• Report to the CEO, operational matters for review in advance of meetings of the Council; or as requested by the Council, attend meetings of the Council and its Committees and present the information necessary or relevant to the Council or such Committee for discharging its duties.
• Ensures the development and implementation of the Employment Equity requirements.
• Foster a corporate culture that promotes ethical practices, customer focus and service and encourages individual integrity.
• Ensures the adherence to all labour laws.
• Evaluate the performance of executives;
• Perform other functions related to the office of the COO or as may be requested by the CEO or the Council.
• Liaises with stakeholders at the highest level i.e. Minister, MEC’s & Premiers and Portfolio Committee.

MINIMUM REQUIREMENTS:
• Must hold a Postgraduate Degree in Civil/Structural Engineering, Architecture or related built environment qualification is mandatory.
• Professional Registration (Pr) with the relevant built environment is mandatory
• An appropriate Postgraduate Degree (NQF 9) in Business Administration/Leadership
• Minimum 10 years of Operations Management experience in a large organisation within the construction/built environment /housing sector
• Minimum 10 years of experience in managing technical teams of which 6 years should be experience in leading Executive Teams
• Hands-on and practical experience in public sector procurement and compliance practices
• Experience in a regulatory sector will be advantageous
Advantage:
• Leadership experience in operations within Government/Semi-Governmental field and
• Extensive knowledge of NHBRC’s operations and its product

APPOINTMENT
The above-mentioned position will be offered on a 5-year fixed-term contract with a Total Cost To Company package.

ENQUIRIES:
Please note the following contact details are for enquiries about JOB CONTENT ONLY and NOT for application purposes.

Ms. Neo Stephens
Tel: (011) 317 0496

CLOSING DATE: 18 November 2024

APPLICATION PROCESS:
Please email your CV to recruitment@nhbrc.org.za with “Chief Operations Officer” in the subject line. Applicants are informed that correspondence will be limited to short-listed candidates only. If notification of an interview is not received within 1 month after the closing date, candidates may regard their application as unsuccessful.

Disclaimer: The National Home Builders Registration Council (NHBRC) will consider applications in terms of its Employment Equity Plan. Applicants are encouraged to apply. The NHBRC reserves the right not to make an appointment. Candidates shall be subjected to appropriate psychometric testing and other selection instruments. The successful candidate will be required to obtain security clearance as a condition of their appointment. In conjunction with merit on the basis of qualifications, experience and proven achievements the National Home Builders Registration Council is committed to providing equal employment opportunities for persons with disabilities and those individuals from the historically disadvantaged groups.

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