Your home builder needs to enrol your home prior to construction and not you as a home owner.
No warranty cover if your home is not enrolled with the NHBRC.
Warranty Cover.
All new homes to be enrolled with the NHBRC 15 days prior to construction.
Enrol Home
Building a new home is a key milestone in anyone’s life. The Act requires all home builders to enrol every new home with the NHBRC at least 15 days prior to construction.
The enrolment of a new home is the first step in the protection of a housing consumers’ right, as provided by the Housing Consumers Protection Measures Act, 1998.
Builder compliance with Home Builders Manual
Quality inspections during construction
Major structural warranty cover for up to five years from date of occupation
Mediation between consumer and builder
Recourse through our complaints, arbitration and remedial processes
The enrolment of your home enables the NHBRC to conduct quality home inspections at various stages of construction and provides housing consumers with a warranty cover for minor defects identified within the first three months of occupation, roof leaks identified within the first year of occupation and cover against major structural defects identified within the first five years of occupation.
All the three below-mentioned warranties are the responsibility of the homebuilder to remedy.
Please note: The 3 months maintenance defects or 3 months snag lists are NOT covered by the NHBRC warranty.
On taking occupation of your home, your home builder is obliged to offer you three warranties from date of occupation, as follows:
3 Months snag list
3 months maintenance warranty – must be reported to the homebuilder in writing within 3 months from date of first occupant.
1 Year roof leaks
Roof leaks must be reported to the homebuilder in writing within 1 year from date of first occupant.
5 Year major structural defect
Major structural defects must be reported to the homebuilder in writing within the 5 years from date of first occupant.
NHBRC provides a dispute and resolution process.
The process is complete.
